FAQs

What type of payments do you accept?

We currently accept Visa, MasterCard, American Express, and Discover.

Do you charge sales tax?

Kids ShoeBox charges residents taxes in Missouri. Sales tax is determined by the shipping address on the order. International customers will be responsible for tariffs and/or duties their respective country charges.

How long does it take to process my order?

Please allow 1-3 business days (Mon-Fri) to process your order. Once processed, please allow 5-7 business days for UPS Ground orders to arrive. We currently do not offer a Saturday delivery option.

Where do you ship orders from?

We currently ship all of our product from our warehouse located in Missouri.

Do you ship internationally?

Yes, we offer international shipping. The customer is liable for any customs or import fees or taxes. Any postage for returns or exchanges are the responsibility of the consumer. We ship via United States Postal Service (USPS).